How to delete your account
You can delete your Ghawazi account entirely from within the app — no need to contact us.
Steps
- Open the Ghawazi app and sign in.
- Go to Settings → Delete My Account.
- Read the remaining-balance warning and confirm.
- Re-enter your password to verify.
- Tap Delete permanently.
Important: any remaining balance in your wallet (paid and bonus) is permanently forfeited on deletion and cannot be refunded, per the Terms & Conditions.
What happens to your data?
- Your account and identity data (name, email) are permanently deleted.
- Financial transaction records are retained in anonymized form (no name or email) as required for financial record-keeping.
- Deletion is immediate and cannot be undone.
If you have trouble deleting in-app, email support@ghawazi.app.